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COVID-19 update: If you are an existing customer, struggling to pay for your cover

We understand this is a difficult time and some customers might need financial alternatives to keep their policies. If you are or are expected to experience financial difficulties as a result of Coronavirus (Covid-19) and are struggling to pay for your cover, we have a payment deferral option available. In this case customers will remain liable to pay in full at the end of any deferral period. Please note eligibility and conditions might apply. Please contact us on 0800 731 7001 or email us at customerservices@warrantydirect.co.uk to learn more details.

Get In Touch

We appreciate a Warranty or GAP Insurance policy is not a small purchase so if you need to get in touch to clarify something about one of our products or just have a query, then select one of the options below.

We're available for general enquiries or if you'd like to discuss making a claim.
0800 731 7001
If your enquiry isn't urgent, feel free to get in touch by email
Warranty Direct, Fourth Floor, Fountain
House, 2 Queens Walk,
Reading, Berkshire, RG1 7QF
Whether you want to discuss your claim on the phone, download and send us a claim form or start your claim online, we're available.
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Our aim is to make purchasing a Warranty and GAP Insurance products as clear and simple as possible. If you have any feedback to help improve our service, we're always happy to receive it.
While you, the consumer, is at the heart of everything we do, we appreciate there may be times when we fall short of expectations. On those occasions we want to hear from you.
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