Terms of Business

The important guidelines of being a Warranty Direct customer.

"A honest company with matching ethics and integrity geared for the total care of its customers."Mr R Keeley-Callan - 01/10/2015
"Very impressive, courteous and friendly customer service."Mr J King - 01/08/2015
"First class service. Would not hesitate to recommend your services to others."Mr J Worthington - 01/08/2015
"Warranty Direct is an excellent company. Staff are first rate and the product and service excellent."Mr K Ross - 01/07/2015
"Excellent service. Well done. Thank you"Mr D Berman - 01/06/2015
"Warranty Direct has a hassle free service."Mr Dyer - 01/04/2015
"A superb service, and one that I would highly recommend to others."Mr S Phelps - 01/03/2015
"Delighted. No hassle service. Cheque came within 2-3 days and the staff were all great!"Mr N Robertson - 01/02/2015
"Just made my first claim, everything went like clockwork, excellent!"Mr R Bone - 01/01/2015
"Very quick response to my claim over the Christmas and New Year period. No quibbles."Mr A Thomas - 01/01/2015
"Warranty Direct have a very helpful team who respond and arrange payment quickly when making a claim."Mr K Lockwood - 01/01/2015
"Very pleased with friendly, prompt and professional service. Highly recommended..."Mr K Lett - 20/11/2014
"Pleasantly surprised in the efficiency of dealing with my claim."Mr S Amerat - 08/07/2014

Warranty Direct is an Insurance Intermediary authorised and regulated by the Financial Conduct Authority. We are on the Financial Services Register and our Firm Reference Number is 309075, which you can check at www.fca.org.uk/register. Policies are subject to English Law.

All policies and documents must be checked by our clients to ensure that they are correct, and that they meet their requirements. It is the responsibility of purchaser of the policy to ensure that it meets their requirements. If in doubt about your cover under a policy please ask for clarification. All clients will give us authority to retain documents when we feel this is appropriate for the protection of the insurer or in the client's interest or in our interest. Under no circumstances can our staff answer questions or give advice on policies not arranged by us.

Non-disclosure can lead to policies being made void or claims being rejected.

Force Majeure. We shall not be liable for any failure to perform our obligations hereunder if such failure results from any act of God, government act, civil commotion, riots, legislation, weather conditions or actions of companies or persons outside our control.

Photocopying is done on the understanding that any breach of copyright will be the responsibility of the person requesting the photocopying. We do not accept responsibility for damage to any article. We reserve the right to decline to photocopy any item.

All clients transacting business with Warranty Direct Ltd will be deemed to have accepted these terms of business. We reserve the right to amend our Terms of Business. Our Terms of Business do not affect the Consumers Statutory rights.

Data Protection Act 1998

We will keep any personal information you give us, in line with the Data Protection Act 1998, for the purpose of providing insurance and handling claims. This may mean passing the information to third parties.

Warranty Direct partners include:

Honest John
RT Money
This is Money
Be Wiser
Would you like us to call you back?
Call: 0800 731 7001email:contact@warrantydirect.co.uk