Wear & Tear

Discover our unprecedented cover against wear and tear failure.

"Warranty Direct are an honourable organisation and provide a high level of quality cover."Mr C. Burden - 14/04/2016
"Warranty Direct were as good as their word and settled the refund extremely quickly."Mrs L. Greenberg - 28/03/2016
"My Warranty Direct policy provides peace of mind in the unexpected event of a major failure."Mr R. Minashi - 10/03/2016
"Warranty Direct took the hassle out of getting my refund of garage fees and made the whole process easy."Mr D.Cox - 09/02/2016
"I was impressed by the very professional and courteous response from Warranty Direct staff to my call."Mr C.V.S - 15/01/2016
"Warranty Direct took away the worry of an extremely large repair bill and filled me with confidence."Mr P. Wood - 07/01/2016
"Warranty Direct were very efficient. There were no quibbles and they got the job done."Mr J. Baker - 29/12/2015
"The claims department took away my anxiety over a very worrying situation with my vehicle."Mr S. Free - 29/12/2015
"The claim was settled as per the policy and in very good time, thank you."Mr D Brooks - 01/11/2015
"A honest company with matching ethics and integrity geared for the total care of its customers."Mr R Keeley-Callan - 01/10/2015
"Very impressive, courteous and friendly customer service."Mr J King - 01/08/2015
"First class service. Would not hesitate to recommend your services to others."Mr J Worthington - 01/08/2015
"Warranty Direct is an excellent company. Staff are first rate and the product and service excellent."Mr K Ross - 01/07/2015
"Excellent service. Well done. Thank you"Mr D Berman - 01/06/2015
"Warranty Direct has a hassle free service."Mr Dyer - 01/04/2015
"A superb service, and one that I would highly recommend to others."Mr S Phelps - 01/03/2015
"Delighted. No hassle service. Cheque came within 2-3 days and the staff were all great!"Mr N Robertson - 01/02/2015
"Just made my first claim, everything went like clockwork, excellent!"Mr R Bone - 01/01/2015
"Very quick response to my claim over the Christmas and New Year period. No quibbles."Mr A Thomas - 01/01/2015
"Warranty Direct have a very helpful team who respond and arrange payment quickly when making a claim."Mr K Lockwood - 01/01/2015
"Very pleased with friendly, prompt and professional service. Highly recommended..."Mr K Lett - 20/11/2014
"Pleasantly surprised in the efficiency of dealing with my claim."Mr S Amerat - 08/07/2014
Wear & Tear

With alternative warranty products disputes often arise in respect of wear & tear because they incorporate a "wear & tear" exclusion clause. At the time of any claim it is all too easy for the administrator to refuse your claim by saying; "of course it's broken, the car's done 40,000 miles and it's worn out.

Some warranty providers complicate matters by referring to different types of wear & tear. "Premature", "Gradual", "Normal" and "General" are terms used to confuse the consumer. 'Premature' will sometimes be covered but the others will frequently not be.

All Warranty Direct policies protect you against failure caused by a type of wear & tear because parts can fail due to wear & tear at any time. Consider these facts, the average motorist covers about 10,000 miles per year so by the end of the normal 3 year manufacturer warranty the vehicle has covered about 30,000 miles - yet 40% of vehicles require repairs in year 4 and many of these repairs can be attributed to 'wear & tear'. So beware of any policy that doesn't offer, or even suggests you don't need, wear & tear cover and always pay any extra demanded if wear & tear is unwisely promoted as an option.

If you take out one of our policies immediately before the manufacturer's original new car warranty expires your wear & tear protection will start from day one - otherwise your vehicle's wear & tear cover will start after the first 90 days.

As illustrated below, the majority of the claims we pay involve Premature or Normal Wear & Tear/Gradual Deterioration. Many vehicle parts are subject to failure due to wear and this can happen early in a car's life, or later.

Wear and Tear

UNLIKE LESSER WARRANTIES FROM OTHER WARRANTY COMPANIES AND MANUFACTURERS, BOTH PREMATURE AND NORMAL WEAR AND TEAR RELATED FAILURES ARE COVERED BY ALL* WARRANTY DIRECT POLICIES.

* Unless the Warranty Direct policy is a renewal or if it was taken out within 30 days of the original manufacturer warranty expiring, Wear & Tear claims are subject to a 90 day exclusion period.

Warranty Direct partners include:

Admiral
Autotrader
Confused
Diamond
Gocompare
Honest John
HPI
Moneysupermarket
RT Money
Telegraph
This is Money
uswitch
Whatcar
Partsgateway
Money
Be Wiser
Bennetts
Would you like us to call you back?
Call: 0800 097 8839email:contact@warrantydirect.co.uk