Warranty Direct

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About Warranty Direct

Warranty Direct owned by FirstBase (Future Marketing) Ltd (FBFM). FBFM is a specialist in the extended car warranty market. For many years FBFM has been selling and administering car warranties to consumers on behalf of corporate clients. Now FBFM has extended its presence in the market by offering extended warranty online directly to any car owner in the UK, under the Warranty Direct brand.

Warranty Direct is one of the longest serving and well-established brand names in the UK extended warranty market. FBFM is looking to build on this further by enhancing its reputation for quality, customer service and value for money.

FBFM’s success to-date has been driven by a culture of authenticity, transparency and hassle-free customer service within its team and it is this deep-rooted culture with which FBFM is re-building the Warranty Direct brand.

Warrant Direct Warranties

The Warranty Direct mechanical and electrical coverage offers you protection against expensive motor vehicle repair bills by covering the cost of unexpected mechanical and electrical breakdowns. It is a simple and comprehensive policy that should give you peace of mind and value for money. Besides the standard cover for breakdown of electrical and mechanical components in your vehicle, it comes with the following additional benefits:

Comprehensive Coverage, which includes:

More choice including:

  • Choose from our registered repairer network of 2,200 repairers nationwide.
  • Have your repairs undertaken by the VAT registered dealer where you purchased your vehicle from.

Simplicity and Ease:

  • Easy claims process
  • Simple and transparent product to understand.
  • Easy to sign up for the product
  • Transferable cover when you buy and sell your car

More flexible commercial terms:

  • No cancellation fees.
  • You can opt for annual payments or monthly payments (with no interest charge)
  • Choice of amount of excess to pay, to suit your budget.

What Makes us Special?

We know all too well that buying a car is a significant investment. It’s so much more than a means of transport, and when things go wrong with your vehicle, it can impact your professional and personal life.

While there are many car warranty providers around, we aim to provide the best service and protection for our customers.

Excellent Cover

When it comes to combining affordability with the level of cover, we’re confident that you’ll be impressed with the components we’ll fix as per your guarantee.

Customer Service Team

When something goes wrong with your vehicle, it can be incredibly stressful - especially if you have to wait in a phone queue for what seems like a lifetime. Our customer service team aim to resolve any issue quickly as part of your warranty contract agreement.

Expertise

We specialise in extended car and van warranties and so have developed a depth of expertise, breadth of knowledge and many years of experience.

Security

When you buy a car warranty from us, you can be secure in the knowledge that we’ll take care of any issues. It’s no secret that some warranty providers make customers wait; we’ll deal with any faults ASAP so you can get back on the road.

Reassurance

We are regulated by the Financial Conduct authority (FCA) and all of our policies are fully underwritten by a global insurance provider.

Warranty Cover is arranged and administered by FirstBase Future Marketing Limited “FBFM” trading as Warranty Direct, a limited company registered in England and Wales. registered number: 8035554 Registered Office: 5 Clements Court, Clements Lane, Ilford, Essex IG1 2QY Tel: +44(0)20 8553 4076 and is regulated by the Financial Conduct Authority. Financial Services Register number FRN: 590013.

Warranty policies are underwritten by QBE UK Limited registered in England number 1761561, home state United Kingdom, authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, registration number 202842.

The Warranty Direct brand and logo are trademarks of “FBFM”. The  website https://www.warrantydirect.co.uk and its designs are solely owned by “FBFM”.

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