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Labour Rates

Labour rates are used to determine how much the labour work will cost when repairing your car. Each garage will have different labour rates due to a number of factors; these can include the location of the garage and also whether it’s a franchised dealership or an independent garage.

Here at Warranty Direct, we offer two options for all customers to choose from when purchasing one of our policies. These are capped labour rate and uncapped labour rate. To help you make the right decision when choosing which policy you’d like to purchase, read below to find the differences.

Capped and uncapped labour rates

The capped labour rate is the standard hourly labour cost we will pay in an event of a valid claim being made. The capped labour rate will be disclosed at the beginning of the policy and will then be the maximum labour rate we will pay through the duration of your policy. This means that you will be liable to pay any further cost to the labour rate if it exceeds the capped labour rate agreed.

Uncapped labour rate means that we will pay for the labour rate in an event of a valid claim being made, regardless of the price. This means there will be no cap on the labour rate where the repairing garage and Warranty Direct’s claims department have come to an agreement prior to repair work being started.

Warranty Direct’s Repair Network

With over 10 years of monitoring labour rates across the country, we have developed a reliable repair network with fair prices. If you have a car warranty policy with us, there are over 3500 garages within our repair network which are available to you. If you do decide to choose a garage within our network, we will settle a valid claim directly with the repairer. This will save you the time of having to pay for the claim which we will then reimburse you, providing the claim is valid and insured.

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