A vehicle warranty offers protection against the cost of parts and labour following a mechanical or electrical failure of an insured component.
All new cars come with a manufacturer warranty which typically lasts for three years or 60,000 miles, whichever elapses first. The warranty, minus a few exceptions, will cover anything that goes wrong with the car within that timescale.
Once the manufacturer's original warranty expires, the customer is on their own to pay out for any unexpected repair bills. It won't just be the cost of replacing a part either; there will be the diagnostic cost and the labour charge for fitting the part too. That's where we come in and why having an insured warranty cover in place is important.
The Warranty Direct cover is designed to be a hassle free way for you to extend your protection against mechanical or electrical breakdown, and protect your bank balance if your car goes wrong.
But there are lots of vehicle warranties out there. What makes us stand out? Unlike a number of companies offering vehicle warranties, we cover you for failure caused by Wear & Tear. Also, our warranties are designed with the consumer in mind so it's clear what's covered and they're straightforward to use.
Wear & Tear is covered from day 1 on renewals or continuing a manufacturer's policy. Otherwise a 90 day exclusion period applies.
'Wear & tear' is the expected decline in performance of vehicle parts, due to the vehicles age, mileage and/or usage.
With alternative warranty products, disputes often arise in regards to this type of depreciation because they incorporate a wear & tear exclusion clause. This makes it easy for them to refuse your claim based on the cars mileage.
Some warranty providers also complicate matters by referring to different types of wear & tear. 'Premature', 'Gradual', 'Normal' and 'General' are terms used to confuse the consumer. 'Premature' will sometimes be covered but the others will frequently not be.
All Warranty Direct policies protect you against failure caused by a type of wear & tear. Unless your policy is a renewal, or it is taken out immediately before the manufacturer's original new car warranty expires, wear & tear claims are subject to a 90 day exclusion period.
To keep our product clear and simple for our customers, all our policies come with a mandatory 'Core' element of cover. You then have the choice to decide if you want to add extra elements onto your cover from the choice of Safety System Protection, Emissions System Protection, and Multimedia System Protection. This combines simplicity and flexibility to enable our customers to create a policy that fits their needs both financially and practically.
All Warranty Direct policies are insurance contracts and we are authorised and regulated by the Financial Conduct Authority (FCA).
Trusted Garage Network
Warranty Direct offers a trusted network of garages which you can choose from for repairs. Warranty Direct can book you in and will deal with the garage directly during your claim, so that you don't have to.
Failure of Uninsured Parts
If an uninsured part fails and damages an insured part, we'll pay the costs for the repair or replacement of the insured part.
Repair on air intake on Land Rover Discovery, paid without quibble.